Contact Us

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Please make sure that your email address is entered correctly so that our reply reaches the intended destination. 
If you want a quotation for freight charges please include your complete address including postal code.

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Update regarding delays

Order Placement
- Orders can be placed through shopping cart -or- contact us to order parts not added to the website.

- Orders must be paid in advance including freight.

- Canadian customers pay in Canadian funds
- United States customers pay in US funds
- International customers pay in US funds. You may have to pay additional VAT Taxes and Customs Duty charges to your Country.

Price Disclaimer
- We reserve the right to revise and change prices without notice. Emailed price quotes are good for 30 days. Most price quotes include shipping. Additional charges for paid items will be e-mailed to you prior to shipment.

Out-of-Stock Items; Backorders
- Some items may be back-ordered or unavailable even if the Site indicates that they are in-stock, adding an item to your cart does not guarantee the availability of that item.
- Please check part availability before ordering, if you are in a rush to receive your parts for an upcoming race.
- HSD offers many color/size options so items are custom built / assembled / welded / fabricated / machined / finished to order.
- Out-of-Stock, Backordered items could take anywhere from 2 weeks - 2 months to be completed

Shipping Disclaimer
- Orders are processed on weekdays only. In-stock orders placed before 12 p.m. Central Time Monday through Friday will ship within 2-3 business days. In-stock orders placed after 12 p.m. Central Time Monday through Friday or on Saturday and Sunday will ship the third business day.
- Some items may be subject to additional shipping charges due to weight or dimension. Your actual shipping on these items may vary from the shipping estimate quoted on the web. You will be notified of these changes via e-mail prior to shipment.

Shipping Methods
- Canada: most orders ship from HSD in Winnipeg via Canada Post or Fed-Ex.
- United States: most orders drop-ship from our US suppliers via UPS or Fed-Ex.
- International: most orders drop-ship from our US suppliers via UPS, FedEx or USPS.
We reserve the right to change shipping company and method without notice. HSD Racing cannot guarantee delivery dates for any order.

Cancellation Policies
Orders canceled within two business days of order placement: 1) Refund = Order Total 2) Order Total = Credit towards purchase of a different Item.
Orders canceled more than two business days after order placement: 1) Refund = Order Total - US$36.00 processing fee 2) Order Total - US$36.00 processing fee = Credit towards purchase of a different Item.

Return Policies
Good, Unused, or Defective merchandise may be returned for a refund, credit, or exchange, within 14 days of receipt. All returns must be unused and in original packaging. Always email us for a Return Authorization number (R.A. number) and return address. Most items that are returned will have a 50%-100% restocking fee.

Aftermarket parts & accessories are made for racing or aggressive sport riding therefore HSD Racing cannot give any guarantee on products. Because we cannot control the manufacture, final assembly, installation and application of the products the buyer assumes full responsibility for any damages caused to himself, third party, property or vehicle, by virtue of failure of the product.